Browser error: report won't open.

Follow

If the report will not open in your browser a lot of time it could mean there is a corrupted cookie in your browser cache.

The first thing to try is clearing your browser cache and cookies. 99% of the time this clears up the issue.

In Internet Explorer you can go to Tools > Internet Options and then find the browser cache and cookies area to clear.

Here are some instructions for different browsers:
http://www.wikihow.com/Clear-Your-Browser's-Cache

One thing to try is accessing the site from a different browser or computer to confirm the issue is tied to the browser.

Have more questions? Submit a request

Comments